Xero: 1 in 4 Australian Customers Walk Without Preferred Payment Option

According to Xero, nearly 30% of Australian customers (over one in four) would choose another business if their preferred payment method isn’t available.

In business, every sale counts. Yet, according to recent research from Xero, nearly 30% of Australian customers (over one in four) would choose another business if their preferred payment method isn’t available.

With 4.5 million Australians already holding crypto — a number expected to double in the coming years — offering crypto payments could mean the difference between gaining or losing a customer.

Crypto Payments No Longer Niche

The Australian Financial Review has listed crypto payments alongside AI as one of the top six business trends for 2025.

Bitcoin surged 123% in 2024, becoming the seventh-largest asset worldwide by market cap. As more Australians invest in crypto, businesses that accept it will gain a competitive edge.

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Accept Crypto & Get Paid in AUD with RelayPay

RelayPay makes it easy for businesses to accept crypto payments while settling in AUD directly to their bank account — no volatility, no complex processes.

✅  No disruption to your existing payment systems
✅  Fast & free setup
✅  Crypto checkouts, payment links & invoicing options available
✅  Instant conversion to AUD—no crypto exposure

Beyond Payments: Use Crypto for Business Expenses

RelayPay isn’t just for accepting payments—it’s a full financial toolkit for businesses.

🔹 Pay BPAY bills with crypto.
🔹 Convert crypto to AUD & pay suppliers, wages, or rent
🔹 Move funds seamlessly between crypto and traditional banking

Get Started Today

Set up your free crypto payment link or checkout integration now.

Email us or call our Sydney team today.

As crypto adoption accelerates, ensuring your business is ready means unlocking a growing customer base, increasing revenue, and staying competitive in 2025 and beyond.

Disclaimer: All content provided is for informational purposes only. Nothing is intended to constitute investment, legal, tax, accounting or other advice and you should seek professional advice on whether any information provided or products discussed are appropriate for your particular circumstances.